FAQ

WHAT IS IFEEL?

A platform that enables sophisticated continuous monitoring of depression-related behavior . iFeel collects real-time, relevant information and alerts you and your chosen Trust Buddy when clinical significant deviation from regular usage patterns occurs. For more information, go to “How Does It Work".

WHAT IS THE "TRUST BUDDY" CONCEPT?

A Trust Buddy is a family member or friend, chosen by the patient, who accepts their request. The Trust Buddy will be the one who receives a notification if a clinically significant change from normal patterns occurs. For more information, go to "How Does It Work".

HOW DOES IFEEL WORK?

Significant deviations from normal smartphone usage patterns may indicate changes in mood. The iFeel app gathers the information already stored on your smartphone, and through an innovative algorithm analyzes it and alerts the patient and his/her chosen Trust Buddy when such a deviation occurs. 

WHAT ABOUT MY PRIVACY?

Your privacy is highly protected. We understand that privacy matters, so we built iFeel in a way that does not require user identification and ensures your anonymity. For more information, see our Privacy Policy and Terms of Use. 

HOW IS MY INFORMATION SHARED?

Only the patient decides with whom to share his/her personal history graph. Even when automatically alerting the Trust Buddy, iFeel maintains privacy and sends only general notifications (e.g. distance and not locations, number of calls but not phone numbers, etc.)

HOW LONG DOES THE SYSTEM TAKE TO START WORKING?

The iFeel app requires two weeks of data collection in order to monitor usage patterns and build the personal pattern which enables iFeel to identify and alert on clinically significant deviations.

DOES THE APP COST MONEY?

The app is completely free. It was developed by a nonprofit organization - the European Expert Platform on Mental Health Focus on Depression (EPD) for the well-being of patients with depression and their families.

I HAVE AN IPHONE. WHY CAN’T I FIND IFEEL?

At this time, iFeel is available only on Android. We are currently working on an iOS version

WHY DO YOU NEED MY FEEDBACK?

Your feedback is important, as it helps us improve iFeel’s algorithm, thereby helping patients and their families. 

CAN I WORK WITH IFEEL WITHOUT REGISTERING A TRUST BUDDY?

Registering a Trust Buddy is imperative for iFeel. The Trust Buddy (together with you) will be the one who receives a notification if a clinically significant change from normal patterns occurs. 

HOW DO I CHANGE MY PROFILE FROM "PATIENT" TO "TRUST BUDDY" OR "CAREGIVER"?

In order to change your profile, you need to delete the iFeel app from your smartphone, re-download it, and define a new profile in the registration form..

HOW DO I CHANGE MY "TRUST BUDDY"?

In order to change your Trust Buddy, you need to define a new Trust Buddy in the registration form . Your former Trust Buddy will be replaced and notified only after the new Trust Buddy accepts your request. 

HOW DO I DISCONNECT FROM THE IFEEL APP?

You may disconnect at any time by deleting the app from your smartphone.

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